There are two ways to submit a complaint:
1) To expedite the complaint process please use our
online complaint form.
2) If you have supporting documentation, such as receipts, photos, etc., you may download the form below and mail it to:
Better Business Bureau
PO Box 2988
Beaumont, TX 77704
Please be sure to include
COPIES of your documentation and
NOT originals. All information provided to the BBB will not be returned to you.
Downloadable Complaint Form